Booking Policy

We offer a special introductory treatment @ $99 during which time we will do a full treatment on your stomach area, we measure you pre and post and you will see the results for yourself, we also at this do a full consultation to assess your needs.

Due to the popularity of our BodyOlogy Weight Loss services, when you are ready to proceed with one of our packages, we ask that you pre-pay a series of treatments so that each appointment can be booked in advance, and we can be certain that we can deliver your program at appropriate intervals. There are payment plans available, which we can discuss at your initial consultation.

All $99 introductory treatments require payment in advance, options for payment are as follows;
Credit card over the phone
Credit card online
PayPal online
If time permits, EFT transfer to our bank account
A 24 hour cancellation policy does apply and is strictly enforced.

Length of Appointments

We book our appointments to allow the appropriate amount of time for treatment, and to allow time for associated administration such as measurements, photos, discussion with the therapist, paying accounts, product purchases and booking future appointments.

Your therapist will aim to manage the session to allow for all elements of your visit to be completed to the highest standard possible. We appreciate clients sharing the responsibility for this time keeping so that we may offer all clients the same dedicated service and not run over-time.

Please plan to arrive on time for your appointment as we are generally not able to extend your session to make up time if you are running late. Full session fees are applicable. We appreciate a courtesy phone call on 1300 322 227 if you are delayed.

Please do not bring food or drink into your appointment, cool spring water is available complimentary pre and post your treatment. We do not encourage visitors to attend during your treatments with us, in the event you do bring a friend/partner with you to your appointment, there is a reception area with magazines for them to wait or some of our clinics do have coffee shops very close by.

Unfortunately, our insurance policies do not allow children into our treatment rooms, we are working with electrical equipment and lots of wires, please pre arrange a sitter prior to your appointment with us. In the event you attend your visit with a child, we may have to reschedule your appointment.

Appointment Times

Standard appointment hours are 9am-8.30pm (last appointment) on weekdays and 9am-5pm (last appointment) Saturdays. Times can vary between the seasons.

Fees

The fees for our services reflect the cost and quality of our equipment and consumables, and the experience and training of our therapists.

Only the assessing/treating therapist will be able to give you an exact cost estimate. Over the phone and on the website, we can only give a general price range, because many factors are required to estimate treatment time and cost. Most of these will require our therapist to take a detailed history of your condition, examination of your skin and body and discussion of your expectations.

Our packages are all customed to suit our client’s needs, they will range from $75/session up to $166/session and built into a package to keep costs affordable. We offer many payment options to assist
1/3 deposit and balance on weekly direct debit
10% deposit and Interest Free Loans from $29/weekPay in advance
PAY AS YOU GO @ $240/session

Rebates

As our treatments are purely cosmetic there are no rebates from Medicare or Private Health funds for body or skin treatments. If you are visiting one of our franchisees that is a registered health practitioner and being treated for pain management or injury, then we are able to offer a private health rebate.

Those in the beauty industry, dermal therapists, flight attendants, personal trainers, fitness instructors, models, media and some other industries may be eligible to claim part or all of your cosmetic treatment as a business related expense. A detailed tax invoice will be provided on request. The advice of your accountant is recommended. Privacy Your patient file is handled with the utmost respect for your privacy. Our staff are bound by strict confidentiality requirements as a condition of employment regarding your personal records.

Your photos will be used to evaluate treatment effectiveness, and may occasionally be used for training or marketing. No photographs revealing your identity will be used without your written consent. Photos and videos remain the property of BodyOlogy International Pty Ltd.

Treatment Refund Policy

BodyOlogy Weight loss do not refund packages, however under certain situations, we can suspend your treatments for a period of time, Examples, extended leave for pregnancy etc. In the event of illness or death, BodyOlogy Weight Loss will transfer the package to a nominated friend/family member. Some packages offer seasonal products/services that might be not available at time of submission, in such cases we reserve the right to replace the product with something similar or close to the item described in the package. Product Refund Policy BodyOlogy Weight Loss Nutritional supplements are produced in sealed containers, once that seal is broken, we cannot offer a refund on product. This refund policy does not affect your statutory rights.